Cookie Policy

    Effective from March 18, 2026

    What Are Cookies?

    Cookies are small files stored on your device when you visit a website. They help the site work, remember your preferences, and give us insight into how the platform is used.

    Cookies We Use

    Essential (required)

    These keep the platform running — you can't turn them off.

    • Keeping you logged in during your session
    • Security and fraud prevention
    • Routing traffic so the platform stays responsive

    Functional

    These remember your choices so you don't have to set them every time.

    • Language and display settings
    • Doctors and specialties you've recently viewed
    • Your location preference for nearby providers

    Analytics

    These tell us which pages and features are popular so we can improve.

    • Page visits and navigation flow
    • Feature usage
    • Performance metrics

    Third-Party Cookies

    Some services we rely on may set their own cookies:

    • Google Analytics — traffic analysis
    • Payment gateways — secure transactions
    • Sentry — error tracking so we can fix bugs faster

    Browser Local Storage

    We also store authentication tokens, your preferences, and some cached data in your browser's local storage for faster loading. This stays on your device.

    Managing Cookies

    Your browser lets you view, delete, or block cookies. Keep in mind:

    • Blocking essential cookies will prevent you from logging in and booking appointments
    • Clearing functional cookies resets your saved preferences
    • You can block analytics cookies without affecting platform functionality

    Contact

    Questions about cookies? Email us at [email protected].