Disclaimer

    Effective from March 18, 2026

    Medical Disclaimer

    DaktariSheba connects you with doctors. We do not provide medical advice ourselves. Health tips, articles, and information on our platform are for general awareness only and should not replace a doctor's consultation.

    Always talk to a qualified doctor about any health concern. Don't ignore or delay medical advice because of something you read here.

    No Doctor-Patient Relationship

    Using DaktariSheba does not create a doctor-patient relationship between you and DaktariSheba or KiyanSolutions UG. That relationship exists only between you and the specific doctor you consult through the platform.

    Emergencies

    In a medical emergency, call 999 or go to the nearest hospital right away. DaktariSheba is not an emergency service.

    Doctor Credentials

    We verify doctors through BMDC registration, but we don't endorse or guarantee any specific doctor, treatment, or outcome. It's your responsibility to evaluate whether a doctor is right for your needs.

    AI-Powered Features: Important Limitations

    DaktariSheba includes AI-powered features: health chat (symptom triage, medication guidance), lab report interpretation, and prescription scanning via OCR. These are powered by Google Gemini. The following limitations apply to all AI features:

    • Not a medical diagnosis. AI outputs are informational only. They do not constitute a diagnosis, clinical assessment, or medical advice.
    • AI can be wrong. AI systems can produce inaccurate, outdated, or misleading information. Never rely on AI output alone for health decisions.
    • Lab report scanning. OCR (optical character recognition) may misread values. Always verify AI-interpreted lab results against your original report and confirm with your doctor.
    • Symptom triage is not emergency triage. If the AI suggests a severity level for your symptoms, this is a general guide only. In an emergency, call 999 immediately and do not wait for an AI response.
    • Not a substitute for a doctor. AI features are designed to complement, not replace, professional medical consultation. Always confirm AI suggestions with a qualified healthcare provider.
    • Third-party AI processing. Anonymised health queries are processed by Google LLC. No personally identifiable information (name, phone, email, address) is included in AI requests.

    By using AI features, you acknowledge these limitations and accept responsibility for decisions you make based on AI outputs.

    Prescriptions & Medications

    Prescriptions on DaktariSheba are written by the consulting doctor, not by us. We're not responsible for prescription accuracy or appropriateness. Always double-check medication details with your pharmacist.

    External Links

    Our platform may link to third-party websites or resources. We don't control their content and linking to them doesn't mean we endorse them.

    Accuracy

    We work to keep everything on DaktariSheba accurate and current, but we can't guarantee that every piece of information is perfect. You rely on it at your own risk.

    Contact

    Have questions about this disclaimer?
    Email: [email protected]
    Phone: +880 1673-639809
    Address: 56 Inner Circular (VIP) Road, Eastern Trade Center (3rd Floor), Room 07-10, Nayapaltan, Dhaka-1000